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Although it is not a new phenomenon, the status of a genuine Facebook account is reported by an impostor, resulting in “hanging”, which is appearing more and more. How should Facebook users address this fallback?
“Suddenly” lost Facebook: Why?
Over the past time, unexpected incidents of Facebook users have been suspended. Among them, there are many accounts of famous people, with wide relations in society.
The situation that happened to them was quite “paradoxical”: Those who imposted creating fake Facebook accounts were identical to legitimate accounts (from avatars, background images, to making friends with people on the list of talent). genuine account). Then, they take advantage of Facebook’s “fake report” feature to report the opposite, that legitimate account is … fake.
Immediately, Facebook users are disabled with an account full of irony, making many people confused, not knowing how to handle.
Facebook is the largest information monetization platform in Vietnam. The fraudulent Facebook account may be for different purposes, but most are aimed at making money.
For example, a celebrity’s account can attract a lot of interaction, thereby giving the opportunity to earn a lot of advertising money. Or they cede to online sellers, to advertise and will reach many viewers. Worse, bad guys can also use Facebook to forge money to transfer money, appropriating property of friends who are harmed …
In addition, a number of other cases are believed to be intended to spread false information.
How to handle when a real account is locked?
Facing the above issue, exchanging with Reporter ANTĐ Newspaper, Mr. Nguyen Ho Hiep – Architect of Information Security Solution – said: “In a recent article in May 2016, Vice President in charge of analysis Facebook’s data shared about the situation of increasing account fraud, as well as how this social media detects and handles violations, because there are many related acts on virtual social networks. With regard to real society, detection and prevention methods cannot be 100% limited, but understanding Facebook’s account management principles can help users use it safely and reduce risk. ” Mr. Hiep said that Facebook’s counterfeiting and analyzing measures will be implemented right from the moment the user creates a new account, to block it. Do not create or not activate.
The world’s largest social network also has a mechanism for counterfeiting detection, based on whether or not the computer accesses unusual behavior, as well as assessing the personal information declared when registering an account, such as a number. phone, email … and activities immediately after creating an account.
If a question is detected, Facebook will block the account. Therefore, in order to prevent fraud and help Facebook’s system to identify better signs, users should use real names, personal images, as well as real declarations in other personal information. This information is also important evidence when a dispute occurs.
In addition, for active fraudulent accounts, Facebook also monitors and blocks the account’s unusual behavior for a period of time. Facebook claims: They protect users by preventing 99% of fake accounts of this type, even if the user has not reported.
However, in the case of false reporting … wrong, as mentioned above, according to Mr. Hiep, there are many authentication channels and user support that Facebook is offering.
Specifically, the world’s largest social network allows to recover accounts via phone numbers and email in the usual way. If both of these vehicles are lost, users can use old email, buddy list, ID or exchange directly with Facebook via email [email protected], for further support. with many other papers (ID card, passport, driver’s license …).
Be wary of the “dangerous blows” of impostors
Due to the pre-preparation, the impostors have no less “critical attacks” that make it easier for users to trap them. One of those tricks is to send fake emails to trick users for the second time.
Specifically, when Facebook suspends an account that has been reported, the MXH also sends an email to the user for notification, and suggests attaching a photo ID (usually ID card) for authentication.
At that time, users need to pay close attention to whether this email address actually comes from Facebook or not (the correct address is from the domain name: support.facebook.com). Scammers often create such a domain name to distract, maybe like support.faceboook.com (add an o), or support.facebook1.com (add numbers) …
Architect Solution Information Security – Mr. Nguyen Ho Hiep – said: “It is completely possible for crooks to get photos of IDs of the victims, and send them to Facebook first. At this time, Users need to calm down, seek support from Facebook’s email channel, to explain, describe the situation clearly, as well as provide more personal papers other than ID card. In many places, images leaked, but other personal documents such as driver’s licenses, passports … are less risky, so people need to keep the information confidential. This, avoid sharing on MXH leading to the possibility of leakage “.